Catch-All Email Setup

This guide covers how to set up a catch-all email address for a customer’s domain so we can receive verification emails from Google Ads on their behalf.

Overview

When onboarding a customer’s Google Ads account, Google requires email verification. By configuring the customer’s domain with Cloudflare Email Routing and a catch-all address, we can receive these verification emails at a central inbox.

Video Walkthrough

Onboard Domain to Cloudflare

First, move the customer’s domain to Cloudflare so we can manage DNS and enable email routing.

1. Log into Cloudflare with the integration@honeygrid.ai account (credentials in LastPass)

2. Navigate to Domains and click Onboard a domain

3. Enter the landing page domain with the configuration below and click Continue

   

4. Select the Free plan

   

5. Review detected DNS records to ensure the A, CNAME, and TXT records match GoDaddy. Ignore NS and SOA records in GoDaddy—we’ll change those next.

   

   Note

   Navigate to https://dcc.godaddy.com/control/portfolio to find the list of domains.

6. Once records match, click Continue to activation

7. Replace the nameservers in GoDaddy to point at Cloudflare:

   • charles.ns.cloudflare.com
   • nora.ns.cloudflare.com

   

8. In Cloudflare, click I updated my nameservers

   

9. Wait for activation (usually 5 minutes, can take up to several hours)

   

Verify Landing Page

After nameserver propagation, confirm everything works:

1. Verify the customer’s website loads correctly
2. Check HTTPS/SSL certificate by navigating to https://[domain-name].com
3. Test any subdomains
4. Confirm no broken functionality

Enable Email Routing

1. In Cloudflare dashboard, go to Email > Email Routing

2. Click Get started

3. Click Skip getting started

   

4. Add a catch-all address pointing to integration@honeygrid.ai. The catch-all means any email address at this domain forwards to our inbox.

   

5. Click Enable Email Routing

6. Click Add records and enable. Cloudflare will add required MX and TXT records automatically.

   

7. Verify email routing status shows as active

8. Send a test email. The first email may take a few minutes to arrive.

   

Troubleshooting

Email not arriving

• Check MX records are correctly configured
• Verify email routing is enabled and active
• Check spam/junk folders

DNS propagation delays

• Use dig or online DNS checkers to verify nameserver changes
• Wait up to 48 hours for full propagation

SSL certificate issues

• Cloudflare should auto-provision; check SSL/TLS settings
• Ensure SSL mode is set to “Full” or “Full (strict)”